How it works
HOW TO ORDER
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Order and pay online via our website or mobile app
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Call and chat to our team
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Orders need to be placed 48 hours ahead of hire
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Last minute orders: Call us directly +61 457 350 045 for availability and we will do our best to help
PAYMENT
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We accept payment by Mastercard or Visa only
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All orders include tax (GST)
DELIVERY
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We can deliver directly to your home, hotel, holiday rental accommodation, this must be arranged at time of booking or with prior agreement.
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For SPECIFIC DELIVERY NEEDS (e.g. delivery at a SET TIME) please call our office to discuss options
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See HERE for more delivery information
CUSTOMER COLLECTION
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Pick up from main office: 24-26 Craigie Road, Mount Martha, VIC 3934
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During summer orders can be collected 7 days a week from our main office during opening hours and by pre-arranged appointment:
Summer hours: 1st December to 31st March
Monday to Friday 9:30 to 17:00
Saturday (by appointment ONLY) 8:00 to 13:00
Sunday (by appointment ONLY) 9:00 to 12:00
CUSTOMER RETURNS
Drop off at either one of our locations on the Mornington Peninsula.
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Main office: 24-26 Craigie Road, Mount Martha VIC 3934
Summer hours: 1st December to 31st March
Monday to Friday 8:30 to 18:00
Saturday (by appointment ONLY) 8:00 to 18:00
Sunday (by appointment ONLY) 9:00 to 18:00
CARSEAT INSTALLATION
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We install our car seats, boosters and capsules at our main office location for free, or at yours for a small fee.
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At time of booking please select mobile installation if you require us to come to you.
HOW WE STAY IN TOUCH
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We'll text you before hire starts and ends, to update you about your order and remind you of appointments and returns.
Overseas customers
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If you are an overseas customer, please ensure you have WhatsApp available on your phone so we can reach you both prior and during your hire period. Or please provide us a local contact number at time of booking.